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SmartTrade is not a “shrink wrapped” application, but can be implemented in a matter of days or weeks. With new users, we send a CD and the user loads this into the PC and authorises remote access, allowing a SmartTrade technician to log in and manage the installation. With upgrades, we email a Zip file, and then follow the same procedure as for an initial installation.
Once SmartTrade is installed, the next step is to configure SmartTrade to the user’s requirements and load the initial data tables. The user needs to make various decisions, and we use a check list to facilitate this process.
Then comes the most important stage - training to enable the user to use SmartTrade effectively.
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