SmartTrade has gained a reputation for outstanding support that goes the extra yard.

SmartTrade Office’s extensive electronic help files and the user manual “A Smart Guide for SmartTrade Office” enable users to deal with most issues, although many prefer to call our help desk. If required, our technicians can access the user’s system remotely to resolve the query.

Help requests sent by e-mail to info@smarttrade.biz are free, and we target to respond within one working day.

Our help desk is open 8am to 7pm on business days (Auckland, New Zealand).